Privacy & Cookie Policy
Last updated: May 2026
1. Who is responsible for your data?
The data controller for this website is:
Mirella Kreder — Integrated Consulting and Mediation
IČO: 06075517
Prague, Czech Republic
Email: info@consultandresolve.com
Phone: +420 702 970 971
2. What data we collect and why
Contact enquiries
When you send an email or complete a booking via Calendly, we receive your name, email address, and the content of your message. This data is used solely to respond to your enquiry and to arrange appointments. Legal basis: Art. 6(1)(b) GDPR — necessary for pre-contractual steps.
Website analytics
We may use anonymised, aggregated analytics to understand how visitors use the site. No personally identifiable data is stored without your consent. Legal basis: Art. 6(1)(a) GDPR — your consent via the cookie banner.
Server logs
Our hosting provider automatically records standard server log data (IP address, browser type, pages visited, timestamp). Logs are retained for a maximum of 30 days and used only for security and technical purposes. Legal basis: Art. 6(1)(f) GDPR — legitimate interest in maintaining website security.
3. Cookies
Cookies are small text files stored on your device. We use the following categories:
Strictly necessary Always active
Required for the website to function. These cannot be switched off. They include cookies that remember your cookie consent choice.
Analytics cookies
Help us understand how visitors interact with the site (e.g. pages visited, session duration). Only activated with your consent.
Third-party embeds
The Calendly booking widget and YouTube video embed may set their own cookies when you interact with them. Please refer to Calendly's and Google's privacy policies for details.
You can manage or withdraw cookie consent at any time by clicking the cookie settings button in the footer of any page, or by adjusting your browser settings.
4. Third-party services
Calendly — booking appointments. When you use the booking widget, Calendly processes your data under their own privacy policy: calendly.com/privacy
YouTube (Google) — video content. If you watch the embedded video, Google may set cookies. Google privacy policy: policies.google.com/privacy
LinkedIn / Instagram / Facebook — links to external profiles. Clicking these links takes you to third-party platforms subject to their own privacy policies.
5. Data retention
We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Email correspondence is retained for up to 3 years. Booking data is managed by Calendly according to their retention policies. You may request deletion at any time.
6. Your rights under GDPR
As a data subject within the EU/EEA, you have the right to:
- —Access the personal data we hold about you
- —Request correction of inaccurate data
- —Request erasure of your data ('right to be forgotten')
- —Object to or restrict processing of your data
- —Request portability of your data
- —Withdraw consent at any time (where processing is based on consent)
- —Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at info@consultandresolve.com.
7. International transfers
Some third-party services (e.g. Calendly, Google) may process data outside the EU/EEA. Where this occurs, appropriate safeguards are in place (e.g. Standard Contractual Clauses) in accordance with GDPR Chapter V.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically.