Business Psychologist · Cross-border Mediator
The missing piece
isn't strategy.
It's how your
people connect.
My name is Mirella Kreder. I work with leaders and organisations on the human side of performance — retention, trust, communication and leadership under pressure.
Available for
Mediation · Consulting
Training · Coaching
Do any of these resonate?
The numbers look fine.
But something human
is quietly not working.
Retention, engagement, burnout, trust — these are not soft issues. They are the most expensive problems a business can have. And they are solvable. That is exactly where I work.
You pay well and invest in your people — yet the right ones still leave?
Your leadership team is capable, but running on empty — and it is starting to show?
People show up, but their energy, ownership and commitment have quietly faded?
Your organisation has been through a lot of change — and trust has not kept pace?
Accountability is inconsistent, communication breaks down, and you are not sure where to start?
The Human Cost
The human side of your business has a direct cost. And it compounds.
of employees have experienced burnout at their current job
Gallup 2025
of workers say a lack of trust in leadership drives them to leave
Payrun HR Research
faster resolution with professional mediation vs. HR or legal routes
Industry data
of team performance issues trace back to relationship and communication dynamics
HBR Research
How I Help
How I work
with organisations.
Mediation
Restoring trust and working relationships
When a relationship, team or partnership has broken down, I create structured, confidential space for all parties to speak and be heard. Whether it is a leadership conflict, a team breakdown or a cross-border dispute — I help people find a way forward they can stand behind.
Consulting
Building cultures that retain and energise people
I work with leaders and organisations to understand why good people are disengaging, burning out or leaving — then help build the trust, accountability and communication practices that make people want to stay and perform.
Training
Developing leaders for the psychology of modern work
Leadership today demands more psychological awareness than ever before. I design and deliver programmes for leaders and teams — covering conflict competence, leadership under pressure, cross-cultural collaboration and psychological safety in practice.
How It Works
Simple. Human. Effective.
An open first conversation
We begin with a complimentary consultation — no obligation. You describe the situation, I listen carefully and ask the right questions. Together we assess whether and how I can be of service.
I understand the full picture
I take time to understand the dynamics, history and real root causes — not just the surface symptoms. That's where lasting change begins.
We create real change
I design and deliver the right intervention — mediation, consulting, training, or a mix. The goal is always measurable, sustainable results.
Who I Work With
You'll recognise yourself
in one of these.
Leadership & Executive Teams
C-suite and senior leaders navigating tension, decision paralysis, or a breakdown in working relationships — often at a pivotal moment for the company.
International & Cross-border Organisations
Organisations working across borders worldwide — where cultural differences amplify everyday friction. German-born, I work online and travel to clients — bringing genuine cultural fluency across six languages — working primarily in German, English, and Czech, with French, Italian, and Spanish available when needed.
HR & People Teams
HR directors and people leaders who've exhausted internal routes and need a skilled, neutral third party to step in without taking sides.
SMEs & Growing Businesses
Founder-led or fast-growing companies where organisational dynamics haven't kept pace with headcount — and what worked at 10 people is breaking at 50.
Cross-border Family & Custody Disputes
International families navigating custody, relocation and parenting arrangements across borders — my CBFM® certification and MiKK e.V. training make this a specialist focus.
Teams in Transition
Mergers, restructures, new leadership. These are high-friction moments. I help teams absorb change without losing the trust and cohesion you've built.
Not sure if this is the right fit?
A complimentary 30-minute initial consultation — no obligation. An open conversation to understand what you are facing and explore how I can be of service.
About
I am Mirella —
business psychologist,
international mediator,
and connector of people.
I graduated in International Business Administration (Dipl.) and spent over a decade working inside large organisations — in Germany and internationally. I know what these systems look like from the inside: the politics, the pressure, the unspoken dynamics that no org chart captures.
For more than a decade now, I have been working as a Business Psychologist (MSc.) and certified Cross-border Mediator — including as a certified Cross-border Family Mediator (CBFM®), trained with MiKK e.V. I work online and travel to clients worldwide — primarily in German, English, and Czech, with French, Italian, and Spanish available to a sufficiently proficient extent when needed.
I don't believe in quick fixes. I believe in getting to the real root — and creating change that is genuinely felt and genuinely lasting.
In the Media & Print
Books, podcasts,
talks & articles.
Mediation
Linde Verlag, Vienna — 2nd edition
Mediation Without Borders — Stop No. 17
Mediace bez hranic
IBA-VIAC CDRC Vienna 2017: Where Mediation and Negotiation Cross Borders
Mediate.com
Let Love Blossom: How Czech-expat Couples Can Overcome Conflict
Expats.cz
How to Make Negotiations More Successful Through Mediation
SKWM Switzerland Workshop
Working with Emotions in Cross-border Family Mediation
MiKK e.V. Ongoing Training, Berlin
Watch
See how I think
about conflict.
In this talk, I share how to move from avoiding conflict to becoming genuinely competent in navigating it. A practical, human way to thrive in difficult situations.
What Clients Say
Voices from clients
and collaborators.
“She stepped in during a difficult moment of conflict in our organisation and guided us through it, turning a challenging situation into something positive and constructive. The way she handled it — with warmth, wisdom, and such efficiency — left a deep mark on me.”
R. C.
Organisation Leader
“Mirella impresses me with her clear perspective, her deep perception, and her ability to build bridges between expertise and humanity. She finds exactly the right tone — always. Our encounters are a gift, every single time. I am very grateful to have Mirella in my network and by my side.”
M. H.-H.
Employment Lawyer & Business Mediator
“Mirella brought a level of professionalism, empathy, and clarity that was transformative. She created a safe and structured environment where both of us felt heard and respected. Through her guidance, we improved our communication and arrived at a fair and mutually agreeable path forward.”
T. F.
Private Client
The single biggest problem in communication is the illusion that it has taken place.— George Bernard Shaw
Ready to Begin?
Whatever you're facing —
let's see how I can be there for you.
A complimentary 30-minute initial consultation — no obligation. An open, confidential conversation to understand your situation and explore how I can help.
Insights on communication & conflict resolution
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